Refund Policy
Refund & Return Policy
We take great care in creating and packaging each item. Because many of our products are made in small batches or are limited editions, please review our policy carefully before purchasing.
Books
All book sales are final.
If your book arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage. We will gladly provide a replacement copy or, if a replacement is unavailable, issue a refund.
Prints
All art prints are final sale, including limited editions.
If your print arrives damaged in transit, please notify us within 7 days of delivery and include clear photos of the packaging and artwork. A replacement or refund will be issued at our discretion once the damage is confirmed.
Original Artwork
Due to the unique nature of original artwork, all original art sales are final.
Non-Returnable Items
The following items cannot be returned or refunded:
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Limited edition prints
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Signed or personalized items
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Original artwork
Shipping Issues
We are not responsible for delays caused by postal carriers. If a package is marked as delivered but cannot be located, please contact the carrier directly.
Contact
If you have any questions or concerns about your order, please reach out to us at:
artbydangeles@gmail.com or call at 214-662-1304
We are always happy to help and want you to feel confident in your purchase.
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Each piece we create is rooted in care, intention, and storytelling. Thank you for supporting independent art and small-batch work — it truly means more than we can say.
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“A replacement will be provided when available. Refunds are issued only if a replacement cannot be made.”
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Privacy Policy
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What type of information do we collect?
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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password;
computer and connection information and purchase history. We may use software
tools to measure and collect session information, including page response times,
length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including
credit card information), comments, feedback, product reviews,
recommendations, and personal profile.
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How do we collect Information?
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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.
Your personal information will be used for the specific reasons stated above only.
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Why do we collect such personal information?
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We collect such Non-personal and Personal Information for the following
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred
Non-personal Information, which we or our business partners may use to provide and improve our respective services; -
To comply with any applicable laws and regulations.
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How do you store, use, share and disclose your site visitors' personal information?
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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store vour data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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How do we communicate with our site visitors?
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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.
For these purposes we may contact you via email, telephone, text messages, and postal mail
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How Can you Withdraw your consent?
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If you don't want us to process your data anymore, please contact us at ArtByDAngeles@gmail.com or send us mail to: 41 Silver Hill Rd. Ridgefield, CT 06877
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Privacy Policy Updates:
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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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Questions and Contact Information:
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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at artbydangeles@gmail.com or send us mail to:
41 Silver Hill Rd
Ridgefield, CT 06877
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